Soup Keeps

Last week we meet two other couples, all long-time friends, for supper at a local restaurant. We chatted, viewed the menu and placed our orders; none folks ordered an appetizer. We had plenty to share with you, when we had not seen 1 another for some time – news about families, vacations, as well as a little catching up on other friends (OK, it had been gossip) who had been not there.

Then one of people remarked that it gave the look of we were waiting a very long time for our meals and i was starting to get hungry. A couple moments later, the server came and told us how the kitchen staff was running behind and our dinner was delayed, “but, she would definitely serve us a bowl of soup ‘on the house’ to take pleasure from while we had been waiting.” The glasses of soup were delivered as well as more bread. The soup was delicious, and our hunger subsided each of us continued our experiencing and enjoying the company of old friends.

Conversation across the table continued, however the topic was that there’s a right way and also a wrong method to handle a prospective customer dissatisfaction snafu with the food prep and which they had handled it the best way… bravo!

They had three options, one terrible, one neutral, and something that would ensure attracting great “word of mouth advertising” and repeat customers. The terrible option was they could have ignored the problem, and that we probably would have grumbled about “slow service.” The neutral option was that they can could have told us in regards to the problem and “thank you to your patience.” But they select the best possible result and exceeded our expectations. They kept the hungry beast satisfied and can have six people speaking with their friends around the wonderful, thoughtful service and dining experience.

We are very mindful that, as much when we want our businesses to always satisfy (over-satisfy) our customers, sometimes things be fallible. Sometimes it’s our fault, sometimes the specific situation is beyond our control, however the customer doesn’t worry about that. They, very rightly, value their own satisfaction. But the way we work to rectify the specific situation is the true issue.

Just as our example of the restaurant above illustrates, we’ve three options when things become a mistake. A business that plans on growing should satisfy customers, regardless if things are not going perfectly, as well as the actions they decide on to delight as opposed to disappoint are critical… and I like my soup served hot!

Digital Currency

Digital Currency, known as “Cryptocurrency”, is a money that only exists in an electronic format. It is a group of data using a technology termed as Block Chain, which provides for a ledger and maintains a history of what the Cryptocurrency has been used for. Similar to coins or paper money, Digital Currency is saved in a digital wallet, which enable it to be used as a regular method for clientele to pay for the exchange of products and/or services. The transfer of ownership of your Digital Currency is kept as being a record inside the Block Chain, which may be tracked from user to user. There are obvious great things about tracking the action of any currency, one of the most substantial benefits being evidence of ownership and fraud prevention & mitigation.

The recent boost in popularity of Cryptocurrency has given method to a new era of wealth inside technology industry. While the traditional method of generating income or amassing wealth has typically involved exchanging a product or service or a service for the money or compensation, Digital Currency is generated different. Much like gold or silver is dug outside the ground, Digital Currency uses “miners” to process a multitude of calculations every minute, effectively digging by way of a mountain of digital rocks and dirt to seek out what ultimately ends up like a solution to a really complicated math problem.

Up until recently, a Technologist’s power to generate a paycheck used building digital applications or providing their technical skills with a business. However, using the birth of Cryptocurrency a Technologist (or perhaps a novice user with many basic on-line skills) can circumvent basic employment and engage directly from the production of this new currency by building a cadre of ultra-powerful computers whose sole purpose is usually to “mine” Cryptocurrency.

The corporate world relies heavily on the skill-sets and abilities of Computer and IT Professionals. However as the availability of virtual money is growing and become ever more popular, combined while using natural skills held by even some of one of the most basic software engineers, the corporate world may turn to see Cryptocurrency like a threat on their business operations. When compared to answering with a boss for a Technology firm, mining Digital Currency is often a very attractive job opportunity, therefore ultimately causing the potential of any shortage in qualified computer programmers from the Technology industry.